We're here to help 24 hours a day, 7 days a week!
No matter what time or day,
someone from Indiaregisters.com (not an answering
service or outsourced support company) will be here
to assist in whatever way necessary.
Indiaregisters.com Web-Based Help Center
The best way to get help is to
go through our web based help center. The help
center allows you to securely submit and manage
tickets through an easy to use interface (responses
will also be sent to you via email). It will even
suggest answers from our knowledgebase/FAQ.
All issues are answered at one
place:
- Technical
- Billing
- Sales
- Abuse
Our
Help Center:
Click here to
Access Help Center.
(can be used by
current customers or for pre-sales inquiries)
Email
If you don't want to use our help center, you can
also open new tickets by sending an email to the
appropriate address below.
|
Department |
Purpose |
|
Sales Group
Mon - Fri
10 AM - 6 PM (IST)
|
- All pre &
post-sale service requests
- Questions
regarding any of our services
- Existing
clients who would like to add or
modify services
|
|
24 x 7
|
- Outstanding
technical assistance (24 hours a
day, 7 days a week) no matter what
type of account you hold!
|
|
Mon - Fri
9 AM - 5 PM (IST)
|
- Questions
regarding an invoice or charge
- Current
clients wishing to terminate an
account
|
|
Mon - Fri
8 AM - 6 PM (IST)
|
- Non-clients
wishing to make UBE/UCE/Spam reports
- Non-clients
wishing to report DMCA & other
international violations of law
|
| |
Please
do not send the same inquiry to more than
one contact address, as it will
actually slow down our staff's
response time. |
|
Sales Phone Number: 91 - 40 - 66312552 or 91 -
9347557597
During business hours
we provide sales phone assistance. All callers
please use our number: 91 - 9347557597
|
Phone
can NOT answer support requests!
Please email our support team at one of
the addresses above. |
NOTE:
The
number listed above is for sales assistance
only. In order to reduce costs and increase
efficiency, Indiaregisters.com does not provide a
telephone contact method for technical support.
Based on the nature of problems had by web hosting
customers, it is much timelier and more effective
for issues to be handled via email rather than over
the phone.
We have a very high
customer satisfaction rate and are known as one of
the most customer oriented hosts in the industry.
This reputation was earned without phone support. We
have many large business customers who trust us with
their mission critical websites, and they have not
been let down.
Indiaregisters.com
knows support. Period.
|
